You receive a letter with a claim because we have received an application. The person who has applied (the applicant) believes that you must pay or do something, for example return property. The claim may also be about you moving out of your home, meaning be evicted.
We have not taken a position on whether the claim is correct or incorrect.
How to respond
Respond that you have received the letter in one of the following ways:
- Log in and respond on My Pages.
My Pages (in Swedish)
- Call us (please have the letter at hand during the call so that you can answer questions about, for example, case number or amount).
- Sign and send in the acknowledgment of receipt included in the letter. Use the enclosed envelope. If you have lost the acknowledgement of receipt and the envelope, you can write your own. It can look something like this:
- Your signature
- Clarification of signature, address, email, and telephone number
- "I have received a letter with a claim (order). The case number is xx-yyyyy-xx.
If you no longer have the envelope, you can find the address here:
Proof you have received the letter
You responding does not mean that you accept the claim. It is proof that you have received the letter and know that the claim exists.
You can use the e-service (in Swedish).
If the claim applies to a company, you who respond must be an authorized representative.
What happens if you don't respond?
If you do not respond, we may seek you out at your home or workplace. We do this to ensure that you receive the letter.
Take a position and take action on time
You must decide whether the claim is correct or incorrect and then take action within a certain number of days, counting from the day you respond. The time you have (the time limit for explanation) is in the letter you received.