Problems with login or e-services
If you experience problems with My Pages or any of our e-services, you can first check if we have a message on the login page. Otherwise, try
- switching browsers
- restarting your device and trying again
- changing device (try a computer, if you experience problems when using your mobile phone, for example)
- try to log in to another webpage.
Any information may be important
Any information can be helpful if you have problems logging in or with an e-service. Therefore, you can for example attach a picture of your computer screen or an error message in your email to us.
You can also do this
If you have trouble logging in, first contact the publisher of your e-ID to find out if the problem is with the provider. You can also test if your e-ID is valid on the publisher's website.
In case of continued problems, please feel free to email us.
Email in case of problems with login or e-service
Please provide the following information:
For you who represent a company
If you do not find information about your company on My Pages, it may be because you do not have the required role in the company or that the company is undergoing a merger, bankruptcy, liquidation or de-registration.